quality-customer-satisfaction.gif

Group Quality Policy

Poclain Hydraulics must be and remain a world-class company with regards to its products, processes and organizations, on the way to its vision.

Consequently we must:

  • Design, make and sell products, systems and services meeting our Customer requirements and compliant with the standards of the industries we serve;
  • Constantly analyze, improve and manage our working practices for a global efficiency;
  • Optimize our organizations in a worldwide network and in synergy.

To contribute to the achievement of these objectives, a Quality Excellence Plan is implemented as a part of our strategy. It involves all company actors and requires from them a systematic use of simple principles. The goal is to anticipate potential risks as early as possible in our workflows and to move towards zero defect.